# Questions about Physicare? Start here. Learn what it does, how notes work and what to check before moving your clinic. ## Made for physiotherapy clinics Appointments, patient charts, notes and billing together. ## The right access for each person Choose what each role and clinic location can see. ## You sign every final note Check and correct each draft before it is saved. Explore ## Frequently asked questions Answers about daily use, clinical notes, privacy and getting started. **19** answers ### What is Physicare? **Physicare is software for running a physiotherapy clinic.** Use it to book appointments, keep patient charts, write notes, send invoices, collect payments, check clinic reports and ask its AI assistant. ### What can the Physicare AI assistant do? **Ask it, in plain language, about a patient, your schedule, billing, a clinical note or a clinical question.** It finds a record, shows your next availability, lists unpaid invoices, summarizes a patient’s recent visits and notes, and suggests the next appointment. Its answers can be incomplete or wrong; you make every care decision. ### Who is Physicare for? **Physicare is for independent physiotherapists, clinic teams and groups with more than one location.** Set up practitioners, roles and locations so each person sees the work that applies to them. ### What is in a patient record? **Each patient chart includes care episodes, consent, labels and a history in date order.** Notes, forms, files, appointments and messages all stay with the patient. ### Can Physicare replace our current system? **Physicare covers the main jobs many clinics use separate systems for: appointments, patient charts, notes, billing and reports.** Whether it can replace everything you use depends on your clinic and the data you need to move. Review that with us before switching. ### How does Physicare help me write notes? **Record or dictate the visit and Physicare prepares a first draft.** Choose Initial Evaluation, SOAPIE or your own template. Read the draft, make changes and sign it yourself. ### Does Physicare make clinical decisions? **No. Physicare helps prepare a draft, but the clinician makes every care decision and signs the final note.** Always compare the draft with the visit, your observations and your professional judgment. [Read the terms of service](https://app.physicare.ai/terms) ### Can a note draft be wrong? **Yes. A draft can be incomplete, misunderstand something or miss a detail.** Compare each draft with the consultation and record before approval. ### Can we choose how notes are written? **Yes. Choose your note templates and add the instructions your clinic wants Physicare to follow.** The draft follows those choices, and a clinician still reviews and signs it. ### Who can access patient records? **Clinics organize access by team member, profession, role and location.** Consent and action history show responsibility and record activity. ### Is consent required for recording? **Follow consent requirements for your profession, location and use of recordings.** Confirm the process with advisors, explain the purpose and record consent. This is not legal advice. ### Is Physicare compliant with privacy laws? **Physicare’s policy says personal information follows applicable Canadian privacy laws.** Assess your clinic’s consent, access and recordkeeping duties. Review the policy and agreement. This site claims no compliance certification. ### Where is patient data hosted? **Physicare’s policy says production data is mainly hosted in Canada.** Some providers may process limited data outside Quebec or Canada. Confirm applicable providers and regions before signing. ### Is patient data used to train AI? **Physicare’s policy says identifiable data is not used to train general third-party AI models without separate written terms or legal authorization.** De-identified or anonymized data may support analysis or product improvement where legally permitted and safeguarded. ### How do online payments work? **Send a payment link; the invoice updates when payment completes.** Confirm provider fees and terms with Physicare before enabling payments. ### What can multi-location teams track? **Compare revenue, occupancy, new patients and receivables by location.** Manage members, professions, roles and booking settings per clinic. ### Can we import from another platform? **Yes. We make it easy to migrate from your current system to Physicare.** Our team supports you through the transition. ### How much does Physicare cost? **Solo plans start at $68.45 CAD per month. Clinic pricing starts at $118.97 per month for the platform and two Base practitioner licences.** Pay annually to save 10%. Clinic pricing combines a platform fee with a paid licence for each practitioner. Unlimited locations and unlimited free secretary accounts are included. Teams with 15+ practitioners receive tailored pricing. [View pricing](/en/pricing) ### Is Physicare in French? **Yes. The website and Physicare are available in French.** Discuss bilingual needs and preferred terms during the demo. **Another question?** Ask your AI assistant. [ChatGPT](https://chatgpt.com/?q=I%20would%20like%20to%20learn%20about%20Physicare%2C%20the%20clinic%20management%20software%20for%20physiotherapy.%20Read%20https%3A%2F%2Fwww.physicare.ai%2Fllms.txt%20and%20explain%20what%20it%20does%2C%20how%20much%20it%20costs%20and%20whether%20it%20fits%20my%20clinic.)[Claude](https://claude.ai/new?q=I%20would%20like%20to%20learn%20about%20Physicare%2C%20the%20clinic%20management%20software%20for%20physiotherapy.%20Read%20https%3A%2F%2Fwww.physicare.ai%2Fllms.txt%20and%20explain%20what%20it%20does%2C%20how%20much%20it%20costs%20and%20whether%20it%20fits%20my%20clinic.) A demo for your clinic ## See Physicare with your own questions in mind. Tell us how your clinic works and we will show you the parts that matter to your team. [Book a demo](https://cal.com/physicare/intro) [Ask a question](/en/contact)